I was able to print from Windows before with a wireless connection, but now I can't. I can print with a wireless connection on my home network but not on a VPN virtual private network. How do I print with Windows RT? Error Messages or Lights. I see the message Printer is Offline when I try to print with a wired network Ethernet connection. Select the questions to view the answers How do I confirm my fax was sent? How do I send a fax using the Fax Utility in Windows? How do I create a header for my faxes? How do I send a fax using the Fax Utility on my Mac?
How do I restore my original fax settings? I'm having trouble sending or receiving faxes. How do I use an answering machine with my fax? How do I change the baud rate or fax speed on my product? How do I clear the fax header on my product?
Can I use a pre-paid calling card to send a fax? When I send a hand-written fax, the recipient can't read the fax content. How do I save faxes to my Windows computer instead of printing them? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? Will I lose faxes stored in the fax memory if my product is turned off? Can I automatically print a fax report after every successful fax transmission?
How do I save faxes to my Mac instead of printing them? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. How many pages can I store in the fax memory?
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How do I add a pause when I enter a fax number on my product's control panel? Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Which ink cartridges should I use with my product? How long should an ink cartridge remain in my product if it's not used often? What is my product doing after I install a new ink cartridge?
Why is Epson shipping initial ink cartridges with my product? Can my product still print if an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. How do I know when an ink cartridge needs to be replaced? The color ink cartridge is expended even though I print in black only.
Why does this happen? What functions are available on my product when an ink cartridge is expended or not installed? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time?
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? How do I transfer photos from a memory card to my computer? Paper or Media. Select the questions to view the answers I'm having paper feed problems. Which type of paper can I print on? What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows? Print Quality or Appearance.
Select the questions to view the answers My printout has a slight slant. My printout has lines running through it. My printout has incorrect margins. My printout is grainy when I print from any application. My printout looks inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo.
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Web pages don't print the way they are displayed on my monitor. My printout has incorrect colors. My printout contains garbled characters when I print from Windows or my Mac. How do I reduce the appearance of red eyes in my photos? How do I change the font size of text I print from Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan legal-size documents? Blank pages appear in my scanned image when using Epson Scan.
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I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? I cannot scan from my computer with the Image Capture application. How do I decide which resolution to select when scanning from Epson Scan? How do I scan using Windows RT? Can I use Epson Scan with my Mac? Only part of my document scans. Software or Setup. How do I change from a Wi-Fi connection to a wired network connection? Can I connect my product to my wireless network using the buttons on the control panel?
How do I set up my product with a WPS-enabled router or access point? How do I know which paper or media type to select in my product's driver? How do I enable double-sided printing for my product in Windows or on my Mac? I tried to install my product in Windows with a wireless connection, but the installation failed. I tried to install my product on my Mac with a wireless connection, but the installation failed. How do I select the paper source in Windows? How do I install the software for my product if I don't have the CD? How do I set default print settings when I print from Windows or my Mac?
I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac.
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I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. How do I install the latest OS X Can I select a print resolution by indicating a specific dpi dots per inch setting? How can I get a replacement CD for my product? My Epson product software is missing after I updated to Windows 8. Below is a listing of our top FAQ's. Click on the title for more information. Actual prices are determined by individual dealers and may vary.
Canon USA warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of one year after delivery to the original purchaser "Purchaser" by Canon USA or its authorized Reseller. During the relevant warranty period, and in its sole discretion, Canon USA shall, or shall cause its authorized service provider "Service Provider" , to, without charge, repair, or replace any defective part with a new or comparable rebuilt part, or exchange the Product with a new or refurbished Product. Warranty replacement shall not extend the warranty period of the malfunctioning Product.
This warranty shall not extend to consumables, such as paper, as to which there shall be no warranty or replacement. Eastern Time excluding holidays. If Canon USA's remote assistance above cannot fix your Product's malfunction, Canon USA shall provide the contact information of the nearest authorized Canon USA Service Provider "Service Provider" for service, or will exchange the Product, except where the malfunction involves a user replaceable item, in which case Canon USA will send you a replacement part with installation instructions. You will be responsible for installing the user replaceable items in your Product.
If the service or exchange is performed, and 1 the Product malfunction is not covered by this limited warranty, or 2 the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, then you will be charged for such service at the then current service rates of Canon USA or the Service Provider, or for such exchange, as applicable. This warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment, and software.
Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof. This warranty shall be void and of no force and effect if the Product is damaged as a result of a abuse, neglect, mishandling, alteration, electric current fluctuation or accident, b improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's operator's manual or other documentation, c installation or repair by other than authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, d use of supplies or parts other than those distributed by Canon USA which damage the Product or cause abnormally frequent service calls or service problems, or e use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product.
Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced, removed, or altered. Click Here to download the Warranty Card. Canon U. A defective Toner or Drum returned to Canon U. The warranty period for any replacement Toner or Drum shall begin upon its shipment to the Purchaser and will extend for no longer than the balance of the period remaining on the warranty for the defective Toner or Drum at the time of such shipment.
Canon USA, Inc. To obtain the shipping address of Canon U. A, Inc. Shipping charges, if any, must be prepaid. If your Toner or Drum is covered by this limited warranty, a new Toner or Drum will be shipped to you without charge by Canon U. This limited warranty does not apply to, and does not guarantee, any particular Toner or Drum yield i.
Toner or Drum yield will vary depending on average density of originals copied and other factors. See Canon U. This warranty is void and of no force and effect if the Toner or Drum is damaged as a result of a abuse, neglect, mishandling or alteration of the Toner or Drum, a Product Accessory or a Product in which the Toner or Drum is incorporated, electric current fluctuation, exposure to light, or accident; b improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, the applicable operator's manual or other documentation; c installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon's service bulletins; or, d use of supplies or parts other than those distributed by Canon which damage the Toner or Drum or cause abnormally frequent service calls or service problems.
Nor does this warranty extend to any Toner or Drum on which the original lot numbers or dating have been defaced, removed, or altered. Keep out of reach of children. Keep from contact with oxidizing materials. Refer to instructions for handling and storing. Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you imageCLASS MFn that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout.
Visit the Canon Online Store. It provides up to two full years of service and support from the date you purchased your Canon product. Protect against unforeseen repair costs, excessive downtime, and enjoy peace of mind for years to come knowing your new equipment is fully covered. Read More. It provides up to three full years of service and support from the date you purchased your Canon product.
It provides up to four full years of service and support from the date you purchased your Canon product. It provides up to five full years of service and support from the date you purchased your Canon product. My Canon. Based Support. Products Home. Network Cameras.
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I have read and understand the information above, and wish to download the designated software. View More Details. Find a dealer. Want to register this product? Register Product. Have a Question? Search Our Knowledge Base. Operating System. Select OS Version. Drivers Software Firmware Utilities Loading There is no driver for the OS Version you selected.
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